Deep Instinct Enterprise Quick Start
Deep Instinct (USA), Inc. (“Deep Instinct”) presents the Enterprise Quick Start (the “Package”) enables you and your team to get up and running with Deep Instinct as efficiently and quickly as possible while managing risk and ensuring that your team understands and practices Deep Instinct best practices.
Deep Instinct agrees to perform the services and you agree to pay the applicable fee, all in accordance with the Sales Order, for one or more of the Packages as described below.
The Package requires the following:
- Purchase of Deep Instinct Licenses (SKU DI-EP-CL-SUB) (the “Product”)
Deep Instinct will work with you remotely from its locations (travel expenses are not included in the Package). You are expected to provide the appropriate personnel to support the implementation of the Product.
The Package includes only the abovementioned deliverables. For removal of doubt, the Package does not include the following:
- Installation/Configuration of DI agents
- Developing custom documentation
- Troubleshooting integration or infrastructure issues deemed to be non-Company issues
Communication are in English: all communication between you and Deep Instinct, verbal and written, will be in English.
All professional services are delivered remotely via Zoom (or equivalent), e-mail, and/or phone during normal business hours, Monday – Friday, 8:30AM – 5:30PM, based on the delivery location’s time zone.
Except as may be otherwise expressly provided herein, the Package shall be governed by the terms and conditions of the end user license agreement that you entered or will enter into with Deep Instinct.
Deep Instinct warrants that the Package will be delivered in a professional and workmanlike manner consistent with industry practice.
If Deep Instinct performance of any of its obligations under the Package shall be interfered with by reason of any circumstances beyond its reasonable control, Deep Instinct shall be excused from such performance while such circumstances exists, and such additional period as may be reasonably necessary to allow Deep Instinct to resume its performance.
Deep Instinct will schedule the implementation services to be completed no later than 90 days from receipt of the Sales Order [same as above], unless otherwise agreed to in writing by Deep Instinct and you, Deep Instinct’s obligation to deliver the implementation services shall expire 90 days from receipt of the Sales Order [same as above].
BY PURCHASING THE PACKAGE, YOU REPRESENT AND AGREE (ON BEHALF OF YOUR BUSINESS ENTITY) THAT YOU HAVE THE CAPACITY AND AUTHORITY TO BIND YOUR ENTITY TO THESE TERMS, THAT YOU HAVE READ ALL OF THE ABOVE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.
Date Published: January 6, 2020
Most Recent Update: January 6, 2020